Returns & Exchanges
At Mega Furniture TX, we want you to love your home; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most furniture items. Please ensure all items are in their original condition and packaging to qualify for a refund.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or visit one of our Texas showroom locations with your original sales receipt to begin the return process.
- 2.Inspection and Approval
Our quality control team will inspect the furniture for any signs of wear, damage, or use to ensure it meets our restocking eligibility requirements.
- 3.Schedule Pickup or Drop-off
Once approved, you can return the item to our warehouse or schedule a professional pickup service for a nominal transportation fee.
- 4.Receive Your Refund
After the item is received and processed, a refund will be issued to your original payment method, minus any applicable delivery or restocking fees.
